TERMS & CONDITIONS

Last Updated: March 2025

1. Introduction

Welcome to Emilietta (trading name of The Commercial Bakery Pty Ltd). By using our website https://emilietta.com.au/, you agree to comply with these Terms & Conditions.

2. Use of Website

  • Users can browse products and make purchases through our WooCommerce store.
  • Creating an account is optional and is used to store order history and manage purchases.
  • Users must provide accurate and lawful information when placing an order.

3. Intellectual Property

All content on this website, including text, images, branding, and trademarks, is owned by Emilietta. You may not copy, reproduce, or distribute any content without written permission.

4. Ordering & Payments

  • Purchases are subject to availability and prices may change without notice.
  • Orders are processed via WooCommerce with payments handled by Stripe and Afterpay.
  • We do not store any credit card details—all transactions are handled securely by our payment providers.

5. Refund & Return Policy

  • 30-Day Money-Back Guarantee: If you are not satisfied with your purchase, you may return it within 30 days for a full refund.
  • No Questions Asked: We accept returns for any reason.
  • Contact info@emilietta.com.au to initiate a return.

6. Prohibited Activities

Users must not:

  • Use fraudulent payment methods or place fake orders.
  • Attempt to hack or disrupt the website.
  • Use website content without permission.

7. Disclaimers & Limitation of Liability

  • We are not responsible for third-party issues, such as payment processing failures or shipping delays.
  • All products are provided “as-is” without guarantees.
  • We reserve the right to refuse service to anyone who violates these terms.

8. Changes to Terms

We may update these Terms & Conditions at any time. Users are responsible for reviewing updates.

9. Contact Information

Email: info@emilietta.com.au
Address: 360 Little Collins St, Melbourne, 3000, VIC, Australia